Agent editor
Define the greeting, caller questions, allowed answers, and escalation rules.
SB VoiceProduct tour
SB Voice is designed around controlled setup: what the agent can say, what it should collect, and when a person should take over.
Can someone book me for Friday afternoon?
I can collect that. Which service and city should I note for the team?
Define the greeting, caller questions, allowed answers, and escalation rules.
Turn approved service, pricing, hours, location, and policy content into call guidance.
Set who should receive urgent, booking, lead, or support handoffs.
Send structured notes with caller intent, contact details, urgency, and next step.
Review call categories, outcomes, and where the script needs improvement.
Use a static guide to understand use cases and pricing without reading real logs.
Demo and Ask SB Voice
Ready to listen
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Press “Play the call” to hear the sample. Each message will appear as its speaker begins.
Startbit can map the workflow, configure the guardrails, and tune the handoff summary before expansion.